Rani Ferina

Rani Ferina

Universitas Gunadarma - Depok / Indonesia
Others
AD Scientific Index ID: 400007
Gunadarma University
person_outline Rani Ferina's MOST POPULAR ARTICLES
1-) The multi dimensionality of Carter Model to measure customer service quality (SQ) in Islamic banking industry: a study in Kuwait finance houseAQ Othman, L OwenInternational Journal of Islamic Financial Services 3 (4), 1-12, 20013192001
2-) Customer\'s criteria for selecting an Islamic bank: evidence from PakistanHM Awan, K Shahzad BukhariJournal of Islamic marketing 2 (1), 14-27, 20113842011
3-) Banking behavior of Islamic bank customers in BangladeshMSN Khan, MK Hassan, AI ShahidJournal of Islamic Economics, Banking and Finance 3 (2), 159-194, 20072462007
4-) The impact of customer service quality on customer satisfaction in Islamic bankingMA Janahi, MMS Al MubarakJournal of Islamic Marketing 8 (4), 595-604, 20172262017
5-) Analysis of customer satisfaction with the Islamic banking sector: case of Brunei DarussalamMS BashirAsian Journal of Business and Management Sciences 2 (10), 38-50, 20131292013