Rapeeporn Srijumpa

Rapeeporn Srijumpa

Burapha University - Chonburi / Thailand
Business & Management / Marketing
AD Scientific Index ID: 4937289
มหาวิทยาลัยบูรพา
person_outline Rapeeporn Srijumpa's MOST POPULAR ARTICLES
1-) Satisfaction and dissatisfaction in service encounters: retail stockbrokerage and corporate banking in ThailandR Srijumpa, T Chiarakul, M SpeeceInternational Journal of Bank Marketing, 2007632007
2-) Satisfaction drivers for Internet service technology among stock brokerage customers in ThailandR Srijumpa, M Speece, H PaulJournal of Financial Services Marketing 6, 240-253, 2002602002
3-) Qualitative exploratory research on customer acceptance of technology in financial servicesR Srijumpa, R Larpsiri, M SpeeceResearch Methodology in Commerce and Management (RD Sharma & H. Chahal, eds …, 2004232004
4-) The impact of technology-based service encounters on customer loyaltyR Srijumpaunpublished PhD dissertation, School of Management, Asian Institute of …, 2002102002
5-) Understanding technology-based self-service encounters: Asian services in the new eraR Srijumpa, M SpeeceAsia Academy of Management Fourth Conference, 1-17, 200462004