Robert A Westbrook

Robert A Westbrook

Rice University - Houston / United States
Business & Management / Strategic Management
AD Scientific Index ID: 1454585
person_outline Robert A Westbrook's MOST POPULAR ARTICLES
1-) Product/consumption-based affective responses and postpurchase processesRA WestbrookJournal of marketing research 24 (3), 258-270, 198746301987
2-) The dimensionality of consumption emotion patterns and consumer satisfactionRA Westbrook, RL OliverJournal of consumer research 18 (1), 84-91, 199138681991
3-) Value-percept disparity: An alternative to the disconfirmation of expectations theory of consumer satisfaction.RA Westbrook, MD ReillyAdvances in consumer research 10 (1), 198317211983
4-) A motivation-based shopper typologyRA Westbrook, WC BlackRetailing: Critical concepts. The Environments for Retailing 2, 82, 200216222002
5-) Sources of consumer satisfaction with retail outlets.RA WestbrookJournal of retailing, 198111411981