Rouba Ibrahim

Rouba Ibrahim

University College London - London / United Kingdom
Business & Management / Strategic Management
AD Scientific Index ID: 1330673
person_outline Rouba Ibrahim's MOST POPULAR ARTICLES
1-) Modeling and Forecasting Call Center Arrivals: A Literature Survey and a Case Study.R Ibrahim, H Ye, P L’Ecuyer, H ShenThe International Journal of Forecasting 32 (3), 865–874, 20161092016
2-) Forecasting Call Center Arrivals: Fixed-Effects, Mixed-Effects, and Bivariate ModelsR Ibrahim, P L\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'EcuyerManufacturing & Service Operations Management 15 (1), 72-85, 20131092013
3-) Wait-time predictors for customer service systems with time-varying demand and capacityR Ibrahim, W WhittOperations research 59 (5), 1106-1118, 2011962011
4-) Sharing Delay Information in Service Systems: A Literature SurveyR IbrahimQueueing Systems 89 (1-2), 49–79, 20181042018
5-) Real-time delay estimation in overloaded multiserver queues with abandonmentsR Ibrahim, W WhittManagement Science 55 (10), 1729-1742, 20091012009