Ryan Buell

Ryan Buell

Harvard Business School - Boston / United States
Business & Management / Business Administration
AD Scientific Index ID: 1329737
person_outline Ryan Buell's MOST POPULAR ARTICLES
1-) “Last-place aversion”: Evidence and redistributive implicationsI Kuziemko, RW Buell, T Reich, MI NortonThe Quarterly Journal of Economics 129 (1), 105-149, 20143502014
2-) The labor illusion: How operational transparency increases perceived valueRW Buell, MI NortonManagement Science 57 (9), 1564-1579, 20112452011
3-) Creating reciprocal value through operational transparencyRW Buell, T Kim, CJ TsayManagement Science 63 (6), 1673-1695, 20172422017
4-) Surfacing the submerged state: Operational transparency increases trust in and engagement with governmentRW Buell, E Porter, MI NortonManufacturing & Service Operations Management 23 (4), 781-802, 2021151*2021
5-) Are self‐service customers satisfied or stuck?RW Buell, D Campbell, FX FreiProduction and Operations Management 19 (6), 679-697, 20101462010