Sammy Toyoki

Sammy Toyoki

Aalto University - Espoo / Finland
Business & Management / Marketing
AD Scientific Index ID: 1655670
Aalto-yliopisto
person_outline Sammy Toyoki's MOST POPULAR ARTICLES
1-) Identity work and legitimacyAD Brown, S ToyokiOrganization Studies 34 (7), 875-896, 20132312013
2-) Stigma, identity and power: Managing stigmatized identities through discourseS Toyoki, AD BrownHuman relations 67 (6), 715-737, 20141702014
3-) Serving time: Organization and the affective dimension of timeR Johnsen, C Berg Johansen, S ToyokiOrganization 26 (1), 3-19, 2019262019
4-) Reimagining society through retail practiceJ Hietanen, P Mattila, JW Schouten, A Sihvonen, S ToyokiJournal of Retailing 92 (4), 411-425, 2016302016
5-) Service recovery in the airline industry: is it as simple as\' failed, recovered, satisfied?\'E De Coverly, NO Holme, AG Keller, FHM Thompson, S ToyokiThe Marketing Review 3 (1), 21-37, 2002302002