Sanja Raspor Janković

Sanja Raspor Janković

Rijeka Polytechnic - Rijeka / Croatia
Others
AD Scientific Index ID: 1495946
Polytechnic of Rijeka
person_outline Sanja Raspor Janković's MOST POPULAR ARTICLES
1-) Does restaurant performance meet customers\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' expectations? An assessment of restaurant service quality using a modified DINESERV approachS Marković, S Raspor, K ŠegarićTourism and Hospitality Management 16 (2), 181-195, 20102912010
2-) Measuring Perceived Service Quality Using SERVQUAL: A Case Study of the Croatian Hotel IndustryS Marković, S RasporManagement (18544223) 5 (3), 195-209, 20102982010
3-) Exploring the relationship between service quality and customer satisfaction in Croatian hotel industryS Marković, S Raspor JankovićTourism and hospitality management 19 (2), 149-164, 20132212013
4-) Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modellingJ Dlačić, M Arslanagić, S Kadić-Maglajlić, S Marković, S RasporTotal Quality Management & Business Excellence 25 (1-2), 141-157, 20141772014
5-) Customer satisfaction measurement in hotel industry: content analysis studyIA Holjevac, S Marković, S Raspor4th International Scientific Conference" Planning for the future learning …, 2010762010