Scott E Sampson

Scott E Sampson

Brigham Young University - Provo / United States
Business & Management / Decision Science and Operations Management
AD Scientific Index ID: 840507
Brigham Young University BYU
person_outline Scott E Sampson's MOST POPULAR ARTICLES
1-) Foundations and implications of a proposed unified services theory Production and operations management 15 (2), 329-343, 2006
2-) New service development: areas for exploitation and exploration Journal of Operations Management 20 (2), 135-157, 2002
3-) The performance-importance response function: Observations and implications Service Industries Journal 19 (3), 1-25, 1999
4-) Customer‐supplier duality and bidirectional supply chains in service organizations International journal of service industry management 11 (4), 348-364, 2000
5-) Visualizing service operations Journal of Service Research 15 (2), 182-198, 2012