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Shaheen Mansori|S Mansori
AD Scientific Index 2024
Business & Management / Marketing
Malaysia University of Science and Technology - / Malaysia
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Shaheen Mansori|S Mansori's MOST POPULAR ARTICLES
1-)
The associations between service quality, corporate image, customer satisfaction, and loyalty: Evidence from the Malaysian hotel industryCB Liat, S Mansori, CT HueiJournal of hospitality marketing & management 23 (3), 314-326, 20142922014
2-)
The Effects of Product Quality on Customer Satisfaction and Loyalty: Evidence from Malaysian Engineering IndustryLC Hoe, S MansoriInternational Journal of Industrial Marketing 3 (1), 20-35, 20182912018
3-)
Service recovery, customer satisfaction and customer loyalty: evidence from Malaysia’s hotel industryBL Cheng, CC Gan, BC Imrie, S MansoriInternational Journal of Quality and Service Sciences 11 (2), 187-203, 20181802018
4-)
Hotel service recovery and service quality: Influences of corporate image and generational differences in the relationship between customer satisfaction and loyaltyCB Liat, S Mansori, GC Chuan, BC ImrieJournal of Global Marketing 30 (1), 42-51, 20171532017
5-)
Organizational commitment: an empirical analysis of personality traitsM Farrukh, CW Ying, S MansoriJournal of Work-Applied Management 9 (1), 18-34, 20171392017
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