Shane J Schvaneveldt

Shane J Schvaneveldt

Weber State University - Ogden / United States
Business & Management / Decision Science and Operations Management
AD Scientific Index ID: 1358211
person_outline Shane J Schvaneveldt's MOST POPULAR ARTICLES
1-) Consumer evaluation perspectives of service quality: evaluation factors and two-way model of qualitySJ Schvaneveldt, T Enkawa, M MiyakawaTotal Quality Management 2 (2), 149-162, 19912791991
2-) Affect versus cognition in the chain from perceived quality to customer loyalty: The roles of product beliefs and experienceB Frank, BH Torrico, T Enkawa, SJ SchvaneveldtJournal of Retailing 90 (4), 567-586, 20141262014
3-) How do the success factors driving repurchase intent differ between male and female customers?B Frank, T Enkawa, SJ SchvaneveldtJournal of the Academy of Marketing Science 42, 171-185, 20141072014
4-) Quality engineering: loss functions, parameter design and robust qualitySJ Schvaneveldt, T EnkawaHandbook of Total Quality Management, 594-611, 1998107*1998
5-) The role of individualism vs. collectivism in the formation of repurchase intent: A cross-industry comparison of the effects of cultural and personal valuesB Frank, T Enkawa, SJ SchvaneveldtJournal of Economic Psychology 51, 261-278, 20151002015