Shun Ye

Shun Ye

Zhejiang University - Hangzhou / China
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 709877
浙江大学
person_outline Shun Ye's MOST POPULAR ARTICLES
1-) Refreshing hotel satisfaction studies by reconfiguring customer review dataL Zhou, S Ye, PL Pearce, MY WuInternational Journal of Hospitality Management 38, 1-10, 20143202014
2-) Enhancing customer trust in peer-to-peer accommodation: A “soft” strategy via social presenceS Ye, T Ying, L Zhou, T WangInternational Journal of Hospitality Management 79, 1-10, 20191082019
3-) Social presence, telepresence and customers’ intention to purchase online peer-to-peer accommodation: A mediating modelS Ye, SI Lei, H Shen, H XiaoJournal of Hospitality and Tourism Management 42, 119-129, 2020732020
4-) Virtual reality in destination marketing: telepresence, social presence, and tourists’ visit intentionsT Ying, J Tang, S Ye, X Tan, W WeiJournal of Travel Research 61 (8), 1738-1756, 20221532022
5-) A comparison between chatbot and human service: customer perception and reuse intentionSI Lei, H Shen, S YeInternational Journal of Contemporary Hospitality Management 33 (11), 3977-3995, 20211242021