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Stephen Kwan
San José State University - San José / United States
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AD Scientific Index ID: 1647182
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Stephen Kwan's MOST POPULAR ARTICLES
1-)
Service science, management, engineering, and design (SSMED): An emerging discipline-outline & referencesJ Spohrer, SK KwanInternational Journal of Information Systems in the Service Sector (IJISSS …, 20093092009
2-)
Multi-sided marketplaces and the transformation of retail: A service systems perspectiveM Hänninen, L Mitronen, SK KwanJournal of Retailing and Consumer Services 49, 380-388, 20191132019
3-)
From the store to omnichannel retail: looking back over three decades of researchM Hänninen, SK Kwan, L MitronenThe International Review of Retail, Distribution and Consumer Research 31 (1 …, 20211122021
4-)
Commentary—Toward a research agenda for human-centered service system innovationPP Maglio, SK Kwan, J SpohrerService Science 7 (1), 1-10, 20151152015
5-)
Business transformation in electronic commerce:: A study of sectoral and regional trendsS Dutta, S Kwan, A SegevEuropean Management Journal 16 (5), 540-551, 19981051998
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