Sunmee Choi

Sunmee Choi

VinUniversity - Hanoi / Vietnam
Business & Management / Decision Science and Operations Management
AD Scientific Index ID: 4985391
Đại học VinUni
person_outline Sunmee Choi's MOST POPULAR ARTICLES
1-) Perceived controllability and service expectations: Influences on customer reactions following service failure S Choi, AS Mattila Journal of Business Research 61 (1), 24-30, 2008 3412008
2-) Restaurant revenue management: Applying yield management to the restaurant industry SE Kimes, RB Chase, S Choi, PY Lee, EN Ngonzi Cornell Hotel and Restaurant Administration Quarterly 39 (3), 32-39, 1998 3371998
3-) Hotel revenue management and its impact on customers’ perceptions of fairness S Choi, AS Mattila Journal of Revenue and pricing Management 2 (4), 303-314, 2004 2572004
4-) Electronic distribution channels\\\' effect on hotel revenue managementS Choi, SE KimesThe Cornell hotel and restaurant administration quarterly 43 (3), 23-31, 20022552002
5-) Customer emotions and their triggers in luxury retail: Understanding the effects of customer emotions before and after entering a luxury shopS Kim, G Park, Y Lee, S ChoiJournal of Business Research 69 (12), 5809-5818, 20161952016