TCE Cheng

TCE Cheng

Hong Kong Polytechnic University - Kowloon / Hong Kong
Business & Management / Decision Science and Operations Management
AD Scientific Index ID: 409272
香港理工大學
person_outline TCE Cheng's MOST POPULAR ARTICLES
1-) A survey of scheduling problems with setup times or costs European journal of operational research 187 (3), 985-1032, 2008
2-) Adoption of internet banking: an empirical study in Hong Kong Decision support systems 42 (3), 1558-1572, 2006
3-) The impact of employee satisfaction on quality and profitability in high-contact service industries Journal of operations management 26 (5), 651-668, 2008
4-) An empirical study of employee loyalty, service quality and firm performance in the service industry International Journal of Production Economics 124 (1), 109-120, 2010
5-) “Black-box” and “gray-box” supplier integration in product development: Antecedents, consequences and the moderating role of firm size Journal of Operations Management 25 (4), 847-870, 2007