Tracey Dagger Danaher

Tracey Dagger Danaher

Monash University - Clayton / Australia
Business & Management / Marketing
AD Scientific Index ID: 49815
Monash University
person_outline Tracey Dagger Danaher's MOST POPULAR ARTICLES
1-) Health care customer value cocreation practice stylesJR McColl-Kennedy, SL Vargo, TS Dagger, JC Sweeney, Y KasterenJournal of service research 15 (4), 370-389, 201212372012
2-) A hierarchical model of health service quality: scale development and investigation of an integrated modelTS Dagger, JC Sweeney, LW JohnsonJournal of service research 10 (2), 123-142, 200710442007
3-) Customer effort in value cocreation activities: Improving quality of life and behavioral intentions of health care customersJC Sweeney, TS Danaher, JR McColl-KennedyJournal of Service Research 18 (3), 318-335, 20154332015
4-) Does experience matter? Differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service usersTS Dagger, TK O\'BrienEuropean Journal of Marketing 44 (9/10), 1528-1552, 20104302010
5-) The effect of service evaluations on behavioral intentions and quality of lifeTS Dagger, JC SweeneyJournal of service research 9 (1), 3-18, 20064082006