Valeriya Shapoval

Valeriya Shapoval

University of Central Florida - Orlando / United States
Business & Management / Decision Science and Operations Management
AD Scientific Index ID: 1849740
person_outline Valeriya Shapoval's MOST POPULAR ARTICLES
1-) Customer satisfaction and its measurement in hospitality enterprises: a revisit and updateA Pizam, V Shapoval, T EllisInternational journal of contemporary hospitality management, 20163242016
2-) Servicescape, positive affect, satisfaction and behavioral intentions: The moderating role of familiarityJY Park, RM Back, D Bufquin, V ShapovalInternational Journal of Hospitality Management 78, 102-111, 2019792019
3-) Extending tourism competitiveness to human developmentR Croes, J Ridderstaat, V ShapovalAnnals of Tourism Research 80, 102825, 2020612020
4-) The COVID-19 pandemic effects on the hospitality industry using social systems theory: A multi-country comparisonV Shapoval, P Hägglund, A Pizam, V Abraham, M Carlbäck, T Nygren, ...International journal of hospitality management 94, 102813, 20211192021
5-) The relationship between career adaptability, hope, resilience, and life satisfaction for hospitality students in times of Covid-19M Rivera, V Shapoval, M MedeirosJournal of hospitality, leisure, sport & tourism education 29, 100344, 2021922021