Yannis Politis

Yannis Politis

Technical University of Crete - Chania / Greece
Business & Management / Business Administration
AD Scientific Index ID: 1847925
Πολυτεχνείο Κρήτης
person_outline Yannis Politis's MOST POPULAR ARTICLES
1-) Customer satisfaction measurement in the private bank sectorG Mihelis, E Grigoroudis, Y Siskos, Y Politis, Y MalandrakisEuropean Journal of Operational Research 130 (2), 347-360, 20014842001
2-) The assessment of user-perceived web quality: Application of a satisfaction benchmarking approachE Grigoroudis, C Litos, VA Moustakis, Y Politis, L TsironisEuropean Journal of Operational Research 187 (3), 1346-1357, 20082342008
3-) Satisfaction benchmarking and customer classification: An application to the branches of a banking organizationE Grigoroudis, Y Politis, Y SiskosInternational transactions in operational research 9 (5), 599-618, 2002902002
4-) Multicriteria methodology for the evaluation of a Greek engineering departmentY Politis, Y SiskosEuropean Journal of Operational Research 156 (1), 223-240, 2004822004
5-) A business excellence model for the hotel sector: implementation to high‐class Greek hotelsY Politis, C Litos, E Grigoroudis, VS MoustakisBenchmarking: An International Journal 16 (4), 462-483, 2009762009