Yves Van Vaerenbergh

Yves Van Vaerenbergh

Catholic University of Leuven - Leuven / Belgium
Business & Management / Marketing
AD Scientific Index ID: 1392899
Katholieke Universiteit Leuven
person_outline Yves Van Vaerenbergh's MOST POPULAR ARTICLES
1-) Response Styles in Survey Research: A Literature Review of Antecedents, Consequences, and Remedies International Journal of Public Opinion Research 25 (2), 195-217, 2013
2-) Beyond Intrinsic and Extrinsic Motivation: A Meta-Analysis on Self-Determination Theory’s Multidimensional Conceptualization of Work Motivation Organizational Psychology Review, 2021
3-) Customer experience management in the age of big data analytics: A strategic framework Journal of Business Research, 2020
4-) The Service Recovery Journey: Conceptualization, Integration, and Directions for Future Research Journal of Service Research 22 (2), 103-119, 2019
5-) A meta-analysis of relationships linking service failure attributions to customer outcomes Journal of Service Research 17 (4), 381-398, 2014